Terms and Conditions

Terms & Conditions

Welcome to CONNECTED CLUBS LIMITED. Please read the following terms and conditions (the “Terms and Conditions”) carefully before using our website. By using this website the user (“user” or “you”) accepts, without limitation or qualification, the Terms and Conditions set out below and any additional Terms and Conditions set out in any sub-site. If you do not agree to these Terms and Conditions, you should not use the website.

We will notify users of any material changes to the Terms and Conditions by publishing a notice of such changes. Your continued use of this site implies that you accept to be bound by any updated version of the Terms and Conditions.

Ownership and Operation

CONNECTED CLUBS LIMITED is operated by CONNECTED CLUBS LIMITED  (“CONNECTED CLUBS LIMITED” or “us”). CONNECTED CLUBS LIMITED is a company incorporated in England and Wales, VAT number  186524875, company number 8822465. Our registered office is at 72 London Road, St. Albans, England, AL1 1NS

Condition of Usage

In return for permitting you to use the CONNECTED CLUBS LIMITED website and benefiting from our services, you agree that any information you provide to us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation CONNECTED CLUBS LIMITED has is immediately null and void.


You acknowledge and agree that all content included on this website including, but not limited to, website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof shall remain at all times vested in CONNECTED CLUBS LIMITED or its content suppliers and is protected by UK and international copyright laws.

All software used on this website is the property of CONNECTED CLUBS LIMITED and is protected by UK and international copyright laws. ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with CONNECTED CLUBS LIMITED and using this website as a shopping resource only. Any other use of materials on this website, including but not limited to, reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting, republication, downloading or uploading without the prior written permission of CONNECTED CLUBS LIMITED is strictly prohibited.

Content Supplied by Users

If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which CONNECTED CLUBS LIMITED uses such material.

Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by CONNECTED CLUBS LIMITED anywhere in the world, in any medium, in perpetuity. Please note that this provision does not relate to any personal data that you submit which will be dealt with in accordance with the provisions of CONNECTED CLUBS LIMITED’s ‘Privacy Policy’.

Amending the Terms And Conditions of Use

CONNECTED CLUBS LIMITED reserve the right to add to, amend, change or remove any part of these Terms and Conditions at any time. When material changes are made to the Terms and Conditions, a notice will be published on the website notifying users that such changes have been made. By continuing to use this website after the publication of such a notice, you are indicating your acceptance of those changes. CONNECTED CLUBS LIMITED may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.


CONNECTED CLUBS LIMITED treat customer privacy extremely seriously. Our Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which sets out the way in which your personal data is handled by CONNECTED CLUBS LIMITED.

Site Usage

You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.

Purchasing Goods

We hope that you find our website easy to use and easy to purchase from. Please see the relevant links on the home page for queries about delivery of products and also your right to return goods. CONNECTED CLUBS LIMITED reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.

International Orders

If goods are being delivered outside the UK we will reduce any Value Added Tax (VAT) applied to goods and shipping at the applicable UK rate (currently 20%) to the rate applicable to exports (currently 0%). All taxes, duties or other fees in respect of importation to the destination country are the liability of, and must be borne by, the recipient. CONNECTED CLUBS LIMITED accepts no liability for any  charges levied in the recipient country by government, the carrier company or otherwise. By placing an order on our website the customer acknowledges that the recipient accepts liability for any charges on importation including, but not limited to, taxes, duties, holding and clearance fees.

CONNECTED CLUBS LIMITED has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and are subject to change. CONNECTED CLUBS LIMITED advises each customer to contact their local customs office for further information prior to placing any order. Furthermore, CONNECTED CLUBS LIMITED will also not be liable for any further costs incurred as a result of customers failing to pay the applicable customs charges and costs and will charge accordingly for any such costs incurred by CONNECTED CLUBS LIMITED as a result of the recipient’s neglecting or refusing to pay the applicable charges.

UK VAT at the standard rate is always chargeable in respect of goods delivered within the UK regardless of the purchaser’s country of residence.

Customers outside the UK should be aware CONNECTED CLUBS LIMITED requires payment in full in cleared Sterling funds before shipment of goods. Customers paying by bank transfer must ensure that all fees are charged to their account.

Any conversion shown on the website to any currency other than Sterling is purely a guide calculated at that day’s exchange rate.  Your bank or card issuer may not offer the same rate and may levy charges for payment in Sterling. CONNECTED CLUBS LIMITED will not be liable for any difference between the indicative figure shown on the website and your actual cost in local currency.

Multiple Promotions

Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts, including those for coaches.


CONNECTED CLUBS LIMITED may provide links to other websites from time to time that are not connected with CONNECTED CLUBS LIMITED. All links are provided for your convenience only. Access to websites that are owned by third parties is at your own risk and CONNECTED CLUBS LIMITED has no responsibility or liability for such third party websites.


CONNECTED CLUBS LIMITED will endeavour to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

Further, by using this website and any sub-site, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of CONNECTED CLUBS LIMITED and if CONNECTED CLUBS LIMITED is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a ‘force majeure’ and CONNECTED CLUBS LIMITED shall be excused the performance for so long as such a situation endures.

For the purposes of these Terms and Conditions, the term ‘force majeure’ shall be deemed to include any cause affecting the performance by CONNECTED CLUBS LIMITED of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of CONNECTED CLUBS LIMITED and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority.

CONNECTED CLUBS LIMITED reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.

You agree to indemnify, defend and hold CONNECTED CLUBS LIMITED, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions.


We may amend this website and our services in any way and at any time with or without notice to you.

Complaints and Comments

If you have any complaints or comments about our website or any of the products supplied to you, please contact CONNECTED CLUBS LIMITED calling our Customer Service team on 01442 368460. Our Customer Service team are available from 9.00am until 5.00pm Monday to Saturday, excluding Bank Holidays. Please allow 2 working days for us to respond to website comments and emails.


The Terms and Conditions together with our FAQ Section and Privacy Policy contain the full and complete understanding between CONNECTED CLUBS LIMITED and you. No advice or information, whether oral or written, obtained by you through or from the website or from any conversations with our staff will operate to vary these terms and conditions.

Email Subscription

In situations where CONNECTED CLUBS LIMITED gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions.

CONNECTED CLUBS LIMITED take data security very seriously and is registered with the ICO. Unless you explicitly sign up to our newsletter if you have given us your email address we will only contact you on a transactional basis such as to answer questions or because you have a saved cart. If you are subscribed to our newsletter we will usually send less than one email per month.

Limitation of Liability

To the fullest extent permitted by applicable laws, none of CONNECTED CLUBS LIMITED nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if CONNECTED CLUBS LIMITED have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall CONNECTED CLUBS LIMITED’s total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.


This website and its contents are provided without any representations or warranties of any kind, either express or implied. CONNECTED CLUBS LIMITED disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, CONNECTED CLUBS LIMITED do not represent or warrant that the information and/or facilities accessible via this website are accurate, complete or current, or that this website will be free of defects, including, but not limited to, viruses or other harmful elements. The user of this website assumes all costs arising as a result of the use of this website.

Governing Law

These Terms and Conditions and any contracts made under them are governed by and shall be governed and construed in accordance with the laws of England and Wales whose courts shall be courts of exclusive competent jurisdiction. We make no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law.

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